With recent unpredictable winter weather and the Ebola outbreak in West Africa, there is an increasing expectation for employers to deliver robust duty of care to employees when travelling for business. In turn there is an increasing reliance on TMCs to be available to assess and advise on any potential risks and monitor travellers' movements.
Certainly traveller safety and security, offering the systems and infrastructure to arrange alternative travel plans on demand, and the efficiency and expertise to manage travel plans at both a local and global level are all essential elements of a duty of care package. Having a full service TMC in place ensures there is a 24-hour support team available to ensure any problems such as security threats or healthcare requirements can be managed using specialist knowledge. In fact, a TMC can give clear guidance on possible risks before they happen.
Employee traveller tracking is another service offer available so that businesses can monitor the whereabouts of employees in high risk areas or emergency situations and provide recommendations on their movement to a safer area when required. Indeed it is no longer regarded as an optional extra – it is now necessary for business travellers across all sectors.
This post was written by Adam Knights, group sales and marketing director, ATPI Group. For more information please visit ATPI will be exhibiting at stand number B445 at the Business Travel Show. To register for a free pass please visit www.businesstravelshow.com/register